As access to the product cannot be returned or rescinded, refunds for digital products will not be issued.
In the case of payment errors or fraud please contact your bank, card issuer, or payment provider and resolve this with them.
If you have not received an email with the link to your digital product, please check all your folders etc, and ensure you have indeed provided the correct email address. All emails for digital purchases are automatically generated and should be received shortly after purchase.
If you definitely have not received your product email, please reach out via the Contact form at the bottom of the webpage.